What’s in a name? There is often a bit of good-natured kidding which goes on about Mission Arlington®’s front room, for the lack of creativity related to its name. Since it was at the front of the mission, years ago, someone called it “the front room,” and the name stuck. The mention of the name sometimes still brings a smile.

More to smile about: There is something beautiful which happens in that room which also brings a smile to people’s faces. 800 people – between 200 and 225 families – every day, six days a week, find their way there to receive help. It is often our first point of contact with a family in need. Because of the faithfulness of a generous community, people like you, every day we have ways to meet people’s needs.

Who are they? Who is it that comes to our front room? In short, ordinary people. It could be any one of us at some point in our life – when an unexpected crisis hits home. Typically, a job loss, a health crisis, or the sudden breakup of a relationship is what brings people into our front room. The hurts are hard, and the tears real, along with the relief that comes with the help.

The vast majority of those who come are working people who simply are in a moment of crisis. If you’ve never had a crisis like this, then you might not understand “Mission Arlington®.” However, if you’ve needed a little help at some point in your life, if only for a moment, then you will begin to get a sense of our heart here. We’re here to help.

Relationship over Rules. We understand that it is important to be good stewards of the gifts that are given to us, and we take that charge seriously. At the same time, we believe one of our highest callings is to treat people with the dignity and respect that they deserve as human beings.

Our approach, therefore, is to be “life-directed” and not “rules oriented.” Often, in the non-profit world, someone isn’t allowed to come back for a certain period of time. Yet, if the breadwinner of the family has just lost their job, that family may need to come in more often for a while to get food until they get on their feet. That’s ok with us, because we’re here to help when people need it the most.

Learning to Listen. Sometimes more important than the emergency relief people receive here is someone who genuinely cares. It is amazing to hear what some people are going through. Their tears and heartaches are real, and often, they don’t have anyone in their lives who will listen anymore. We consider that small task a huge privilege, and it makes a difference in people’ lives.

Offering to Pray: It is important for us, as faith-based people, to do more than listen. For everyone who comes through our place, we ask if they would like for someone to pray with them about their circumstances. Many people in these days don’t have anyone who will pray with them, and most people appreciate the offer. We pray for God’s protection and blessing of each family.

Thankful for you: Day in, and day out, the “front room” stays full of people in need. We can be here to address that need and to love the people, because you make it possible with your gifts, your help, and your prayers. We are grateful to you.

Thank you! All glory to God!